Privacy Policy

Privacy Policy

Last updated: August 18, 2026

Important Notice Regarding Text Messaging Data

eHomeLeads (“eHomeLeads,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through our website, forms, communications, and services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors and service providers in support of our services, such as customer service providers, CRM platforms, hosting providers, communication platforms, telecommunications providers, and SMS delivery providers, is permitted only as necessary to provide our services.

All other categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. Text messaging opt-in data, mobile phone numbers, and SMS consent records will not be shared with third parties or affiliates for their own marketing or promotional purposes.

This Privacy Policy explains how eHomeLeads collects, uses, stores, discloses, and protects personal information when you visit our website, submit information through our forms, request information or services, communicate with us, or otherwise interact with eHomeLeads.

eHomeLeads operates from:

Unit No. 2705-D38
Mazaya Business Avenue AA1
Dubai, United Arab Emirates 00000

Although eHomeLeads operates from the United Arab Emirates, we conduct business with customers and prospective customers in the United States. Accordingly, certain U.S. federal and state privacy, advertising, and telecommunications laws may apply to our interactions with U.S. residents.

By using our website or voluntarily submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

We may collect personal information that you voluntarily provide when you:

Complete a form on our website

Request information about our services

Request leads, quotes, consultations, or demonstrations

Schedule or book a call

Become a customer

Communicate with us by email, telephone, SMS, or other communication channels

Subscribe to updates or marketing communications

Otherwise interact with eHomeLeads

Depending on your interaction with us, this information may include:

Name

Email address

Telephone or mobile number

Company name

Business name

Website URL

Business address

Business type or industry

Geographic or service-area information

Information relating to services you are interested in

Appointment or scheduling information

Communication preferences

Information you provide in free-text fields

Communications between you and eHomeLeads

Any other information you voluntarily choose to provide

Please do not provide sensitive personal information through free-text fields unless it is necessary for your request.

If you do not provide certain information requested by us, we may be unable to respond to your inquiry, contact you, provide requested information, schedule a consultation, or deliver our services.

2. Information Collected Automatically

When you visit or interact with our website, we and our service providers may automatically collect certain technical and usage information.

This may include:

IP address

Browser type

Device type

Operating system

Referring website or source

Pages viewed

Links clicked

Approximate geographic information

Date and time of visits

Website activity and interaction information

Cookie and similar technology identifiers

We may use cookies, pixels, analytics technologies, advertising technologies, and similar tools to operate our website, analyze traffic, improve our services, measure marketing performance, and better understand how visitors interact with us.

3. How We Collect Information

We may collect personal information:

Directly from you, including when you submit forms, communicate with us, schedule appointments, purchase services, or provide information to our team.

Automatically, through cookies, analytics technologies, server logs, pixels, and similar technologies.

From service providers and business partners, where permitted by applicable law, including CRM providers, advertising platforms, scheduling providers, analytics providers, and communication platforms.

From publicly available or commercially available business sources, where permitted by applicable law.

4. How We Use Personal Information

We may use personal information for legitimate business purposes, including:

Responding to inquiries

Providing requested information

Providing and managing our services

Generating, qualifying, managing, or delivering leads where applicable

Scheduling appointments

Communicating with prospective and existing customers

Sending appointment confirmations and reminders

Providing customer support

Processing transactions

Managing customer accounts and relationships

Following up regarding requested services

Sending marketing or promotional communications where permitted by law

Operating, maintaining, and improving our website

Measuring marketing and advertising performance

Performing analytics

Preventing fraud, misuse, or security incidents

Maintaining business records

Enforcing our agreements

Establishing, exercising, or defending legal claims

Complying with applicable legal, regulatory, tax, accounting, and governmental requirements

We may also use information for other purposes disclosed to you when the information is collected or with your consent.

5. SMS and Text Message Communications

If you provide your mobile telephone number and consent to receive text messages from eHomeLeads, we may send you SMS or other text messages regarding:

Your inquiry

Requested information

Services you expressed interest in

Appointment confirmations

Appointment reminders

Follow-up communications

Customer support

Account or service-related updates

Promotional or marketing offers where permitted by applicable law

Message frequency varies. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP.

You may reply HELP for assistance or contact us at [email protected].

Consent to receive marketing text messages is not a condition of purchasing any property, goods, or services from eHomeLeads.

Where applicable law requires prior express consent or prior express written consent before particular automated, artificial-voice, prerecorded, or marketing communications are sent, eHomeLeads will seek the level of consent required by applicable law.

We will honor valid text-message opt-out requests in accordance with applicable law.

6. U.S. Telephone Consumer Protection Act (TCPA)

For communications involving U.S. telephone numbers or recipients located in the United States, eHomeLeads seeks to comply with applicable provisions of the Telephone Consumer Protection Act (TCPA), Federal Communications Commission regulations, and other applicable federal and state telecommunications laws.

Where required, by voluntarily providing your telephone number and affirmatively agreeing to the applicable SMS or telephone disclosure, you authorize eHomeLeads to contact you at the telephone number you provided.

Depending on the consent language presented when you submit your information, communications may be sent using manual dialing technology or automated technologies where permitted by law.

For marketing communications requiring prior express written consent, consent may include authorization to receive marketing calls or text messages concerning eHomeLeads products or services.

Your consent to receive marketing calls or text messages is not a condition of purchasing any property, goods, or services.

You may revoke your consent to receive marketing text messages at any time, including by replying STOP to a text message from us or contacting us directly.

7. No Sharing of SMS Opt-In Data

eHomeLeads does not sell, rent, trade, share, or disclose:

Mobile telephone numbers

SMS opt-in information

SMS consent records

Text messaging originator consent information

to third parties or affiliates for their own marketing or promotional purposes.

All categories of data sharing described elsewhere in this Privacy Policy exclude SMS opt-in information and consent when such sharing would be for another party's marketing or promotional purposes.

We may disclose mobile information to service providers that assist us in operating our communications infrastructure, including:

Telecommunications providers

SMS delivery providers

Aggregators

Mobile carriers

CRM providers

Customer support platforms

Communication software providers

Such information may only be used as reasonably necessary to provide services to eHomeLeads and may not be used by those providers for their own independent marketing purposes.

8. Email Marketing

Where permitted by applicable law, eHomeLeads may send commercial emails concerning our products, services, promotions, or other business information.

Marketing emails may include instructions allowing you to unsubscribe from future marketing communications.

You may also request removal from marketing emails by contacting:

[email protected]

Transactional, administrative, security, or service-related emails may still be sent when reasonably necessary even if you unsubscribe from promotional communications.

9. How We Disclose Personal Information

We may disclose personal information to trusted third-party service providers that assist us in operating our business.

These may include providers of:

Website hosting

Website forms

Customer relationship management systems

Email services

Telecommunications services

SMS services

Scheduling and calendar services

Cloud storage

Analytics

Advertising

Payment processing

Accounting

Fraud prevention

Security

Customer support

Administrative services

These providers may process personal information only as reasonably necessary to perform services for us, subject to applicable agreements and legal requirements.

We may also disclose information:

To comply with applicable law or legal process

In response to lawful requests from courts, regulators, governmental authorities, or law enforcement

To protect our rights, property, customers, personnel, or others

To investigate fraud, abuse, security incidents, or violations of our agreements

In connection with a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction

We do not sell mobile phone numbers or SMS consent information for third-party marketing purposes.

10. Sale or Sharing of Personal Information

eHomeLeads does not sell personal information for money in the ordinary course of business.

Certain U.S. privacy laws may define terms such as “sale,” “sharing,” “targeted advertising,” or “cross-context behavioral advertising” more broadly than an ordinary monetary sale.

If eHomeLeads engages in activities that constitute a sale or sharing under an applicable U.S. state privacy law, eligible residents may have the right to opt out as provided by that law.

Regardless of other provisions in this section, SMS opt-in information and consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.

11. U.S. State Privacy Rights

Depending on your state of residence and whether the applicable privacy law applies to eHomeLeads, you may have certain privacy rights.

These may include the right to:

Confirm whether we process your personal information

Request access to personal information we maintain about you

Request correction of inaccurate personal information

Request deletion of personal information

Obtain a copy of certain personal information

Opt out of certain sales of personal information

Opt out of certain sharing or targeted advertising

Limit certain uses of sensitive personal information where applicable

Appeal certain decisions relating to a privacy request

Exercise your privacy rights without unlawful discrimination

These rights vary by jurisdiction and may be subject to exceptions.

To submit a privacy request, contact:

[email protected]

We may need to verify your identity before completing certain requests.

Authorized agents may submit requests where permitted by applicable law, subject to applicable verification requirements.

12. California Privacy Notice

If you are a California resident and the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), applies to eHomeLeads and your personal information, you may have rights including:

The right to know what categories and specific pieces of personal information we have collected

The right to know the sources from which personal information was collected

The right to know the purposes for which personal information is used

The right to know the categories of third parties to whom information is disclosed

The right to request deletion, subject to exceptions

The right to request correction

The right to opt out of the sale or sharing of personal information where applicable

The right to limit certain uses of sensitive personal information where applicable

The right not to receive discriminatory treatment for exercising applicable privacy rights

To exercise an applicable California privacy right, email:

[email protected]

13. Cookies, Analytics, and Advertising Technologies

Our website may use cookies and similar technologies for purposes including:

Providing website functionality

Remembering preferences

Measuring website traffic

Analyzing website performance

Understanding visitor behavior

Improving services

Measuring advertising effectiveness

Supporting advertising and remarketing campaigns where permitted

You may be able to manage cookies through your browser or device settings.

Certain U.S. states may provide additional rights relating to targeted advertising or certain forms of data sharing.

14. International Processing and Transfers

eHomeLeads operates from the United Arab Emirates and provides services to businesses and individuals in other countries, including the United States.

As a result, personal information may be transferred to, accessed from, or processed in countries other than the country in which you reside.

These countries may have privacy and data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we take reasonable steps designed to ensure that international transfers of personal information are conducted using appropriate legal safeguards.

15. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

Respond to inquiries

Provide services

Manage customer relationships

Maintain consent and opt-out records

Maintain business and transaction records

Comply with applicable legal and regulatory requirements

Resolve disputes

Prevent fraud or misuse

Enforce agreements

Establish or defend legal claims

Retention periods may vary based on the nature of the information and applicable legal requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise securely dispose of it.

16. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, loss, misuse, alteration, or destruction.

However, no internet transmission, information system, electronic communication, or storage method can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security.

17. Do Not Track and Global Privacy Signals

Some browsers and devices offer privacy preference signals, including Do Not Track or Global Privacy Control signals.

Where applicable law requires us to recognize a legally valid browser-based opt-out preference signal, we will process such signals as required by applicable law.

Because standards regarding other browser signals continue to evolve, our response may depend on the applicable jurisdiction and technology involved.

18. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, applications, or services.

eHomeLeads does not control and is not responsible for the privacy, security, content, or data-processing practices of third parties.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

19. Children's Privacy

Our website and services are intended for businesses and adults and are not directed to children under the age of 13.

We do not knowingly collect personal information online from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete the information.

20. UAE Data Protection

Because eHomeLeads operates from Dubai, our handling of personal information may also be subject to applicable laws and regulations of the United Arab Emirates, including applicable UAE personal data protection requirements.

We may process personal information when reasonably necessary to operate our business, perform contractual obligations, respond to requests, protect legitimate business interests, comply with legal obligations, or based on consent where required.

Personal information may be processed outside the UAE when necessary for our business operations and subject to applicable legal requirements.

21. Changes to This Privacy Policy

We may modify this Privacy Policy from time to time.

When we make changes, we will post the revised Privacy Policy on this page and update the “Last updated” date.

Your continued interaction with our website or services after a revised Privacy Policy becomes effective will be subject to the revised policy to the extent permitted by applicable law.

22. Contact Information

If you have questions regarding this Privacy Policy, want to exercise an applicable privacy right, or need assistance regarding our communications, contact:

eHomeLeads
Unit No. 2705-D38
Mazaya Business Avenue AA1
Dubai, United Arab Emirates 00000

Email: [email protected]
Phone: 058 535 0641

For SMS assistance, you may also reply HELP to a message from eHomeLeads.

To opt out of SMS communications, reply STOP.